gateway_timeout

Returned as application/problem+json with code gateway_timeout and HTTP status 504.

An upstream service took too long to respond.

Common causes

• A slow or unresponsive downstream dependency.

How to resolve

• Retry with backoff.
• If it persists, contact support with the request_id.

Example

1
{
2
  "type": "https://docs.usglobalmail.com/api/problems/gateway_timeout",
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  "title": "An upstream service timed out.",
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  "status": 504,
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  "code": "gateway_timeout",
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  "request_id": "req_8f3c2a1b9d",
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  "instance": "/v1/mails"
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}