Internal error

Returned as application/problem+json with code internal_error and HTTP status 500.

Something failed unexpectedly on our side. The failure is logged against your request_id.

Common causes

• An unhandled server error.

How to resolve

• Retry with exponential backoff.
• If it persists, contact support and quote the request_id.

Example

{
  "type": "https://docs.usglobalmail.com/api/problems/internal_error",
  "title": "An unexpected error occurred.",
  "status": 500,
  "code": "internal_error",
  "request_id": "req_8f3c2a1b9d",
  "instance": "/v1/mails"
}